Secure. Stable. Always Evolving.

Support, Maintenance
& Retainer Plans
for your Drupal Website.

From security coverage to a full development retainer.
One reliable partner, predictable cost, no lock-in.

Free consultation

Tell us about your Drupal setup. We'll respond within one business day.

Michael Klemczak
Michael Klemczak
Senior Client Advisor
"I'll personally review your setup and get back to you within one business day."

No spam. No commitment. Just a conversation.

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Does this sound familiar?

Drupal problems that keep
your team up at night

Unpredictable support costs

A single emergency fix can wreck your budget. You need a fixed monthly cost you can plan around.

No guaranteed dev capacity

You need something changed. Nobody has bandwidth. Every request becomes a negotiation, every timeline a guess.

No roadmap, just a backlog

Dozens of feature requests, no clear priorities. Your website accumulates tech debt instead of delivering value.

No visibility, no alerts

No reports, no monitoring, no proactive alerts. You find out something's wrong when a user emails you. Or worse, when your boss does.

Accessibility & compliance risk

The EAA is enforced across the EU. The UK Equality Act 2010 applies too. ADA lawsuits up 37% in the US. If your Drupal site isn't WCAG 2.1 AA compliant, you're legally exposed.

Security patches unapplied

Every unpatched module is an open door. And with Drupal's public vulnerability database, attackers know exactly where to look.

Our plans

Three plans. One reliable partner.

All plans include a dedicated Drupal Expert and a monthly service review meeting.

Guard
Security & updates. Peace of mind.
2h/month Advisory Pool
£500/mo

Dedicated Drupal Expert
Monthly Drupal core & module updates
Security patch rollout
Uptime & performance monitoring
Bug fixes & troubleshooting
Monthly service review meeting
2-hour critical incident response (P1)
Slack & email support
Most Popular
Grow
Ongoing development, handled.
40h/month Dev Pool
£3,500/mo

Dedicated Drupal Expert
Monthly Drupal core & module updates
Security patch rollout
Uptime & performance monitoring
Bug fixes & troubleshooting
Monthly service review meeting
2-hour critical incident response (P1)
Slack, email & video-call support
+ 40h Dev Pool that covers:
New features & change requests
New content types & workflows
Front-end UX/UI development
Third-party integrations
SEO/GEO/AEO optimisation
Technical consultancy & guidance
Monthly backlog & planning call
Custom requests, on demand
Scale
Scale without limits, delivered.
80h/month Dev Pool
£6,500/mo

Dedicated Drupal Expert
Monthly Drupal core & module updates
Security patch rollout
Uptime & performance monitoring
Bug fixes & troubleshooting
Monthly service review meeting
1-hour critical incident response (P1)
Slack, email & video-call support
+ 80h Dev Pool that covers:
New features & change requests
New content types & workflows
Front-end UX/UI development
Third-party integrations
SEO/GEO/AEO optimisation
Technical consultancy & guidance
Monthly backlog & planning call
Proactive recommendations
Quarterly strategy & roadmap review
First access to new capacity
Custom requests, on demand

All prices in GBP, ex. VAT. The price shown is the exact amount on your invoice.

Need something in between? Custom pools: 20h, 60h, 100h or more.

More than just maintenance

Build more.
Hours included.

Retainer plans include a reserved development pool. Use it for new functionality, integrations, UX improvements, or anything your platform needs. No project kick-off, no waiting.

Custom module & feature development
New content types & editorial workflows
Performance optimisation
SEO: schema, metadata, redirects
Accessibility & compliance improvements
UI/UX adjustments & design refinements
Integrations: CRM, payments, marketing
Module upgrades & tech debt
AI-driven: search, content, SEO
Platform audits & technical guidance

What happens after you sign up

No lengthy kick-offs.
We move fast.

Up and running in days. Not weeks.

Week 1

We get to know your website

We audit your Drupal environment, review your codebase, document your stack, and flag anything that needs immediate attention.

Week 2

We fix what's broken

Outstanding security patches applied. Quick wins identified and delivered. Your backlog reviewed and prioritized together.

Week 3–4

We establish the rhythm

Monthly reporting cadence set up. Slack channel live. First status call with your dedicated engineer. You know exactly who to call and when.

By day 30

Your website is covered

No open security issues. A clear roadmap. A team that knows your system. No surprises, just results.

Response times

You'll know exactly when we respond.

2h
Site down or severe functionality failure
Scale Plan: 1h
4h
Significant issues impacting user experience
1 day
Minor bugs or performance slowdowns
PriorityDescriptionResponse time
CriticalSite down or severe functionality failureWithin 1 or 2 business hours
HighSignificant issues impacting user experienceWithin 4 business hours
MediumMinor bugs or performance slowdownsWithin 1 business day
LowGeneral queries, cosmetic issuesWithin 2 business days

Client voices

What our clients say

"Magnetic Point established a reliable, proactive maintenance workflow that keeps our Drupal environment secure, up to date, and performant. What really sets them apart is how consistently easy they are to work with."

Amy Neale, Marketing Manager
FiRa Consortium
International NGO · Oregon, US

"Magnetic Point delivered our digital transformation with exceptional precision and structure. Their strong Drupal expertise and ability to navigate our complex multi-branch university structure made them a truly dependable partner."

Dorota Dżega-Pietruszkiewicz, Vice Rector
West Pomeranian Business School
Higher Education · Poland

"They actively listen to our requirements, demonstrating a deep understanding of our project objectives. You always have the right information available, which makes virtual meetings efficient and takes significant work away from me."

Menno Veen, Owner
VergelijkEven.nl
eCommerce · Netherlands

Why Magnetic Point

Senior Drupal experts.
Not a helpdesk.

Acquia Certified Drupal Consultants
Magnetic Point Team

Magnetic Point is a Drupal-focused web development agency with offices in Europe and the US, building and supporting digital products for clients across Europe and North America for over 20 years.

We work with organisations that take their digital infrastructure seriously: enterprise brands, nonprofits, universities and scale-ups.

100% focus on web development. 90% of the team at Regular or Senior level. Acquia Certified Consultants on board.

EU Office
EU EU Headquarters & Delivery
Magnetic Point Partner Sp. z o.o.
ul. Michała Drzymały 10/1
70-217 Szczecin, Poland
US Office
US US Presence
Silicon Valley Center
2570 North First Street
San Jose, CA 95131, United States
20+
Years on the market
90%
Regular & Senior team
10+
Years Drupal focus
100%
Web development focus

Certified & recognised

Get in touch

Let's talk about
your Drupal website.

Tell us about your Drupal setup and we'll come back within one business day with a clear recommendation. No commitment required.

Response within 1 business day
Free 1h technical consultation
No sales pressure, honest advice
No commitment. Just start a conversation.

Free consultation

No spam. No commitment. Just a conversation.

Michael Klemczak
Michael Klemczak
Senior Client Advisor
"I'll personally review your setup and get back to you within one business day."

No spam. No commitment. Just a conversation.

Required fields